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Bressmer & Francke: Customer satisfaction

Are you satisfied with the company Bressmer & Francke?

We are continously trying to improve our service and Customer satisfaction.
To help us with our task, please take a few minutes to respond to the following questions. Thank you!

1. Please give a review of following sections.

Processing of inquiries

excellent very well well satisfying could be improved not applicable
Availability of our employees
Affability of our employees
Competence of our employees
Handling time

Handling of contracts

excellent very well well satisfying could be improved not applicable
Flexibility at the handling of contract
Supply availability

Quality control

excellent very well well satisfying could be improved not applicable
Product quality
Quality management

Handling of claims

excellent very well well satisfying could be improved not applicable
Affability of our employees
Competence of our employees
Handling time
Please review the result

Communication / Homepage

excellent very well well satisfying could be improved not applicable
Receipt of market information
Homepage set-up
Homepage information content

Please give a short review how we can improve the service.

2.To evaluate your response we need the following details:

*You are?

Please choose one or more points from this list..
Trader Food producer Cosmetic producer Feeding stuff producer Consumer

*You are customer from:

Please choose one or more points from this list..
Bressmer & Francke (GmbH & Co.) KG F.H. Bressmer (GmbH & Co.) KG

*You purchase from us:

Please choose one or more points from this list.
Oil/Fat (food grade) Oil/Fat (cosmetic grade) Oil/Fat (other usage) Cereals/Flour (food grade) Cereals/Flour (other usage) Packaging Material

3. Voluntary information to your person

This is an anonymous survey. Nevertheless, you are concerned to state your name?

Company
Name
Post code
Place
Phone
E-mail

 

 

 
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